People told us that they were happy with the care that they had received at the hospital. Your information helps us decide when, where and what to inspect. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Tell us what was good and what could be improved, say thanks or call for change
Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. Health Education England will join us in April 2023. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Even the food was great! We found that people's complaints and comments were taken seriously and escalated when appropriate. Stourbridge, When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Information was available for people to read if they chose to. Our rating of services stayed the same. The diagnostics service was not up to date with the most recent ionising radiation regulations. Thank you for taking the time to tell us about your experience at our hospital and rate our services If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. You may be admitted to AMU if your expected length of stay is 48-72 hours. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms.
UK Affiliated Hospitals [Very happy with 'Staff attitude'] Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. We will publish a report when our review is complete. 111 service advised me all the information I had given them about my symptoms etc. The Russell Legacy Project will be located on the hospital campus in Alexander City. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Menu
This condition related to the provision of specialist medical in reach and support into the emergency department. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. Who has Care Opinion told about this story? We are continuing to monitor progress against these. Between October and December 2010, 507 surveys had been completed. [Very happy with 'Staff skills'] - we'll pass your stories to the people in health and social care who can make a difference.
Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. How could this website work better for you? These clinics provide patients with the opportunity to be reviewed by a senior doctor. 3 December 2014. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.".
the service isn't performing as well as it should and we have told the service how it must improve. Our rating of effective was good overall. 2023 BBC. Russells Hall Hospital / Accident and emergency
Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Staff were not always using clinical judgement alongside NEWS scoring criteria. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Video messages to our community from our Physicians and our Staff. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. Our mission is simple: Being the best because, we care. We have shared your kind comments with the team who will be pleased to learn of them. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. aec russells hall hospital. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. there are some services which we cant rate, while some might be under appeal from the provider. The emergency department (A&E) is busy and overstretched. They didnt look to see what information had been recorded but asked what my symptoms were.
a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. or call us on 0845 113 0012, Response from
Read about our approach to external linking. The hospital is south All the best and take care. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment.
Care records were not always written and managed in a way that kept patients safe.
Ratings and reviews Russells Hall Hospital
The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. All rights reserved. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. All the best and take care. Some people told us they would like more variety. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Some patients with suspected sepsis were still not being identified or managed appropriately. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. - we'll pass your stories to the people in health and social care who can make a difference. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. Have you experienced something like this, here or elsewhere? This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration.