Help us reimagine how people and organizations thrive! You will be notified during the hiring process which checks are required by the position. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Alight Solutions San Juan is looking for real people, who are passionate about customer care. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Know Your Worth. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries.
Insurance Health insurance Full Job Description. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. This job listing has expired and the position may no longer be open for hire. At Alight Solutions, we are reimaging how people and organizations thrive.
Contact Us | Alight Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. The mission of our customer care teams exemplifies the need for humanunderstanding. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. You can also receive alerts via instant message.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners .
Alight Solutions Jobs & Careers - 112 Open Positions | Glassdoor This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Find out if you meet the requirements! As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. We want towelcome you to learn more aboutAlight and our Customer Care team. Our Promise 26 Alight Customer Care Representative jobs available on Indeed.com. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Alight believes diversity should be visible, valued, and sustained throughout the organization. at Alight Solutions. * Initiate new leave cases in our system You will be notified during the hiring process which checks are required by the position. Alight Easy 1-Click Apply. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services.
Customer Service Representative Job Description - Betterteam In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. See our awards. * High School Diploma or equivalent is required, bachelor's degree a plus Try to use specific examples from your work or school history that relate to the question asked. Posting id: 823465203. We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we are reimagining how people and organizations thrive. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Health, Dental, Vision, Life Insurance and more. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required.
Customer Care Representative Job Description - Gladly Please note that all salary figures . As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.
Alight Solutions Customer Care Representative Jobs Check out our current jobs that have a virtual/work from home option.
Customer Care Representative, Human Resources - Virtual Job in At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Our story. You will be notified during the hiring process which checks are required by the position. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. HDHP or PPO available., At Alight, we believe a companys success starts with its people. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Find the best jobs in the US, apply in 1 click and get a job today! Their job is to help ensure customer satisfaction. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Want to receive job alerts for similar jobs? Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Help make it more accurate by adding yours.
Average Alight Solutions Salary | PayScale - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida.
105,000+ Customer Care Representative Jobs in United States - LinkedIn Our story starts with a simple universal truth: Every business is a people business. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. The mission of our customer care teams exemplifies the need for humanunderstanding. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. This job is no longer accepting applications. This may include additional research and ongoing casework.
Livelihoods Assistant at Alight Uganda - Jobweb Uganda * Be kind and compassionate
Willa Davie's email & phone number - Customer Care Representative II at * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Disabled Person, Inc. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. The estimated base pay is $36,558 per year. Apply online instantly. Learn how this feature works. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Only applicants from locations above will be considered. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Must be able to work a flexible schedule based upon high call volume needs. 1999 - With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. We strive for Excellence Every Day by collaborating with our clients and colleagues.
Alight Solutions Customer Care Representative -Absence Management * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. The mission of our customer care teams exemplifies the need for humanunderstanding. Learn more about our customer care offices. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. They may often give instructions by phone and besides performing clerical tasks, they also assist . We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. The mission of our customer care teams exemplifies the need for human understanding. Pros. View similar Customer Service / Guest Services jobs below. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 -
As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. View this and more full-time & part-time jobs in Miami, FL on Snagajob. Every colleague shapes how Alight can become better, stronger and brighter together. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. You will be notified during the hiring process which checks are required by the position.
Customer Care Representative (Open to Eastern & Central Time Zones) Job Our story starts with a simple universal truth: Every business is a people business. A 401k plan that includes a corporate match. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. This may include assisting the caller in navigating the system as well. * Able to work independently and to adapt to a rapidly changing environment