I'm wondering if the xFinity person(s) whom you were speaking with were trying to work on their personal handle times and gave you a phony answer just to get you off the phone faster. Thisll all be invisible to you. Some of your downstream channels are trashed. When your modem receives the update, itll automatically install it. After rebooting the modem, they will not be able to get to the modem web UI again until they perform this process to clear the old cert out of the browser. The Motorola MB8600 Modem has a forward-facing screen. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada . The MB8611 is equipped to keep you connected, now and in the future, with backwards compatibility to 32x8 DOCSIS 3.0. I haven't got a notice of any sort though. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! New firmware version 8600-19.3.11 is being pushed to the MB8600 in some markets. Motorola/Cox, I am between a rock and a hard place and neither of you are helping me! The next step is to see what version of firmware is installed on your device. I get the same notification but its fine. Command Center Software Video Surveillance and Analytics Public Safety LTE Managed and Support Services Two-Way Radio APX P25 Two-Way Radios APX NEXT P25 Smart Radio . The Motorola MB8600 will work with any brand of WiFi router. Would love your thoughts, please comment. Please inform. I wanted more information, so I clicked the provided Knowledge Base link. The Motorola modems use Wireless Power Boost and AnyBeam beamforming, which focuses your signal in a specific direction to provide better reception at both 2.4 GHz and 5 GHz frequencies. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. For some people this wont be an option, as theres only one major internet provider in the area. Likewise, I don't know what effects the firmware update might have had. My MB8600 works fine, it didn't have the problem. I got a notice from Xfinity today stating that my equipment i.e. Other modems, on the other hand, may work if you have Cox Communications but they may not compatible with Comcast Xfinity. Their bonehead compatibility department doesn't acknowledge the existence of Link Aggregation. --- I have an ASUS RT-AX86u that does support link aggregation and was hoping I could use that and NOT have to buy a new modem. The modem does not indicate that the WAN ports are linked (LAN light flashing green). $119.99. However, you may find that the money you spent renting your equipment could have easily been made up by purchasing a modem and then switching it out for a newer model when the network upgraded. This is data for the generally-technologically-inclined folks who check their modem status information on occasion, or at Comcast's request. The biggest bummer about this is that every second ethernet port is only for bonded use, so the CM1200 functionally only has two ethernet ports. In a rather extreme example of Netgears aggressive product release cycle, the company has actually already released two standalone gigabit modems before the technology has even had a chance to hit the majority of American homes. Depending upon where you live, you might have a few different ISPs to choose from. I then installed and activated it, and my upstream greatly improved (from about 5 to 30-35), but my downstream got much worse, now around 25-35. On top of that, you dont want your internet performance suffering because your ISP wont update your modem. How do you know what the default values are? MB8600 features low latency, for the fast response needed for many interactive games. One option is to rent a modem from your ISP. New versions of firmware will be released when your modem manufacturer fixes a bug or addresses a security concern in your modems software. It also features fast activation for the most popular internet service providers. Heavy may receive a commission if you purchase a product through a link on this page. I use xfinity with my own Motorola MB8611 modem. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). A speedy 2.5GbE port enables faster, more reliable Internet for lag-free streaming, gaming, and more! The MB8600 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. Hardware Version: V1. But it keeps happening. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } I have an SB8200 that within the past few months dropped from 900+ on xfinity 1200Mbps service down to 500-600. This has persisted through a number of modem reboots and Xfinity techs trying various things on their end. If you found this material interesting, check out some relevant posts Ive previously written: How to Update Your Router: The Ultimate Guide. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). Seems to work FINE. That should give us the information were looking for. Ok so if thats the good news, whats the bad news? Advanced cybersecurity keeps your network and data safe with auto firmware updates, threat scans, new device alerts, and ad blocking. If they are no longer supporting the device it is at.end of life. Netgear finally appears to be ditching the edgy gamer gear look for their routers, instead focusing on making them compact and innocuous. This includes standard routers as well as Whole Home Routers or Mech routers like eero, Google WiFi and Orbi. The A20 supports LAG on LAN ports for high bandwidth to a . Does Using an Ethernet Cable Matter for Gaming? Luckily, this information is listed on your modem as well. The Knowledge Base provided a list of the latest firmware for all of Netgears modems. This website is using a security service to protect itself from online attacks. Browse our product & service portfolio to find the right solution for your team. Through this analysis, we've determined the best Modem you should buy. Speaking of compatibility, make sure the modem you choose works with your cable provider before you purchase it. Comes equipped with a broadcom cable modem. Netgear Nighthawk CM1150V Cable Modem with Voice, NetgearNighthawk C7800 Modem-Router Combo, Arris SURFboard SBG8300 Modem-Router Combo, Supports >2Gbps connections with bonded ethernet ports, Supports <1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, or CenturyLink, You can only use one ethernet port at a time, Supports >1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, CenturyLink, or Frontier, Ethernet ports cant connect to multiple devices, Not compatible with Verizon, AT&T, Spectrum, or CenturyLink. Thoughts?? Compare. 210.65.88.143 Setup is assisted by a simple LED display that provides indicators for power, receive, send, and Internet. This was exactly what I was looking for. Restarts of router between each change. In order to have port bonding increase your modems speed to just under 2Gbps or more, your router needs to support port bonding. When I upgraded to gig I got the Arris SB8200 and it was getting like sub 100Mbps speeds until they pushed out the correct gigabit boot config. On top of that, renting a modem can be expensive because youre paying for it every month. Call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/. I enabled Link aggregation and haven't had any issues. Is there a better make/model that has similar performance and price to l. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. Mbps refers to megabits per second, which calculates the amount of data that can pass through your network within one second. My router cant do more than a gig anyway. After that you will be able to go through the trusting again. And while both the modem and the router are powerful enough to handle the highest throughput available through cable Internet, its worth noting that the built-in router isnt quite as powerful as the modem. This is still is enough to support the most demanding Internet tasks. Lets say you have an older modem thats not very popular. Given the practical limitations of DOCSIS 3.1 modems, this device works just as well as the other units we tested, so once its sale price drops a bit further it will become the value purchase of the next generation. CAT6 is recommended. If you have questions about your services, we're here to answer them. The modem address still shows the connection to my modem as HTTPS "unsecured.". . The Fora platform includes forum software by XenForo. What can you do? Right when I log in to my modem, the firmware version is listed right on the home page. Press question mark to learn the rest of the keyboard shortcuts. I actually think my firmware might be okay. Find more Netgear CM1000-1AZNAS information and reviews here. No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. Ultra Fast DOCSIS 3.1 Cable Modem; . If your phone and Internet plans are tied together, then you need a replacement modem that handles both in order to ditch Xfinitys rental equipment. When it comes to updating your modem, theres good news and bad news. (valid at GoNift.com). Thanks everyone for your input and help, I appreciate it. If, however, you have a Gigabit plan that uses fiber to the node (FTTN) or cable Internet, then you can provide your own DOCSIS 3.1 modem. I purchased an MB8600 a few months ago and it just degraded to less than 50% speed on my 1GB service. Sometimes they wont update your firmware at all. Motorola MB8600 vs Netgear CM1000: The comparison between the best DOCSIS 3.1 modems for maximum speed approved by Comcast Xfinity gigabit, cox and more. Question Restore stock firmware for Archer . I got the same regarding an Arris SB8200. Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. Download speed has gone from 1.4 tb average to 500mb. My Arris Sb8200 says " incompatible due to filters" What the hell does that mean???? When it dies, I have to log in from the LAN and restart the router. With some modems, youll notice annoying slowdowns occasionally. Click on it, then click Delete and confirm the action. They are only for link aggregation. I'm not getting gigabit Internet speeds through my MB8600 as expected, and three calls to tech support in the last few days haven't fixed it. The MB8600 also has 32x8 support for the fastest possible speeds using the older DOCSIS 3.0 standard. If you have a different provider, check with them before buying this router. Try a different modem. I didn't even know what model number I had. Even if it says your modem is compatible, it may be worth calling since you may have an internet tier that wasnt available when the modem was put on the market. While we typically recommend purchasing a separate modem and router for ease of troubleshooting, this combo unit is an easy option for those looking to fully upgrade their network to the latest standards. In fact, 82 percent of U.S. homes have broadband internet, up 10 percent from a decade ago. My device, as configured by the CableTown ISP service, has SNMP disabled. If its out of date, it should update automatically as long as the ISP has issued the firmware update. Well discuss: Before we go over the process of updating your firmware, lets start from square one. They should be able to tell you if theyre working on the update or not. The Motorola MB8600 DOCSIS 3.1 Cable Modem is the device that takes the internet from your provider and distributes it into your household for you and any other internet users to access. Any time your modem manufacturer issues an update to your modems firmware, they send it to your ISP. There are two additional LEDs for each ethernet port on the back panel. ). I'm disappointed as having an extra port is really nice for troubleshooting with a directly connected laptop, bypassing the separate router between the MB8600 and the rest of the network. Dont worry if youre not sure what your modems IP address is. The action you just performed triggered the security solution. Especially if you have an internet plan with a smaller ISP. Hello, @TerryO44. I just had to deal with this issue over the last few days. Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. This takes your signal to the legal limit the FCC allows. The Netgear CM1000-1AZNAS was the companys first commercially available gigabit modem, and you may stand to save some money opting for this model instead of its nearly identical predecessor. Thanks for the replies. Old modems do hold up the speeds for the entire building. Download speed has gone from 1.4 tb average to 500mb. These are only available in limited circumstances though, and for the most part, the average user wont need two link aggregated ports to enjoy lag-free 4K gaming and streaming. Shouldnt I be able to update the firmware myself? Right when I log in to my modem, the firmware version is listed right on the home page. Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. This can be easily enabled with a future firmware update, but until then, the device is only capable of 1 Gbps. https://www.xfinity.com/support/contact-us/, https://www.xfinity.com/support/articles/service-protection-plan, event log, if available (Be sure to remove or blot out any MAC addresses. MB8600 supports ultra fast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher, up to many gigabits per second. They may not have a budget for testing that other, larger ISPs have. Sign In | Customer Service | Order Tracking. It is basically plug-and-play. As I mentioned, the default password for your modem can be found online, which means anyone with access to your network would be able to get to your modems settings. When you restart your modem, it runs through multiple checks when it powers up. Com-crap compatibility site says "not supported due to fliters??" Once paired with a Gigabit router, will allow you access to the fastest consumer Internet speeds around. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. If I hadnt changed my default password, Id be able to log in to my modem using password as my password. Any time a software bug or security flaw is found in your modems code, the manufacturer will update the code for your modem and issue an update. So how do you update your modems firmware? Low Prices on Motorola - MB8600-10 Ultra Fast DOCSIS 3.1 Cable Modem plus 32x8 DOCSIS 3.0 for Comcast Xfinity MB860010 and other items at United Office Products. With max download and upload speeds of 2 Gbps each, the SB8200 can handle any Internet plan for years to come (save for experimental 5-gig and 10-gig plans). Or is it just to access the web UI of the modem? MB8600 - overkill for 150/5, i know RT-AX86U - FW 386.7. functionality and Motorola Mobility reserves the right to change the content and timing of any product, product feature or software release. This could be admin, or one of these If you changed the username on the router and can't remember it, try resetting your router. The first thing to do is check what firmware version your modem currently has. I then re-enabled LAG and have approx 1.3tb download speed. To give simultaneous Internet access to many devices . You need to take action. In addition to securing your home network against an attack, make sure your modem provides protection against lightning strikes and power surges. The customer service person I spoke with who blamed the modem had no idea what she was talking about. Enter your router username. First and foremost, your ISP needs to make sure that the internet connection between the ISP and the modem owner (you) still works properly after the update. So how do you go about confirming that you have the most updated version of firmware on your modem? 7 Best Docsis 3.1 Modems for Gigabit+ Internet. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . If you have an Ethernet capable device available, what speeds do you get connected directly to the modem? That means this modem will be capped at 1 Gbps but it is future-proofed for when networking technology improves. . SCRIPPS CO., ALL RIGHTS RESERVED. Ill use my modem as an example. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Your email address will not be published. Couldnt find anything particularly useful on Motorolas website. Click on it, then click Delete and confirm the action. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. It utilizes DOCSIS 3.1 firmware protocol which guarantees ultra-fast speeds for cable internet. While many modems stand vertically, others are built to set horizontally. This IP address 52.191.163 . [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . The Motorola MB8600 has the following ports and buttons available on the back of the modem. Until then, it is future-proofing and you will only get 1 Gbps up and down. As a security note, if you havent changed the default password for your modem to a custom password, you need to. ARRIS Surfboard SB8200 is a comparable model. Does Your Modem Affect Your Internet Speed? The Motorola MB7621 24 x 8 Cable Modem Modem is compatible with Comcast Xfinity, Cox and Charter, which are three of the biggest providers. If you use four ethernet cables to connect this modem to a router, it can potentially handle downstream up to 3.8 Gbps. Motorola MB7420 16x4 Cable Modem; . This doesn't match the stored override, so the browser absolutely refuses to trust it and cannot be easily overridden. There are a few things you can do if your modem firmware doesnt match the latest version. The Motorola MB7621 24 x 8 Cable Modem Modem offers 248 support, while other models offer 164 speeds. Logged in this evening and saw the version number is now 8611-21.3.7 Feb 21, 2019 . Although there may be less to do on your end when it comes to updating your modem, that doesnt mean you should turn a blind eye. If you havent noticed by now, its a very important part of your modem. Unfortunately, multi-gig technology is quite limited. The next step is to see what version of firmware is installed on your device. Be sure the CAT# LAN cable between the modem and RBR is of good quality. There are 3 additional Ethernet GigE LAN ports masked behind a label. . It seems like a pretty easy process. Comcast's changes on the 10th of December include rolling out new firmware to Motorola 8600 modems that implements forced https:// with a self-signed certificate. Router firmware is latest. And without having to rent any gear. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. In other words, your modem will only be updated if your manufacturer issued an update for your specific model. The Motorola MB8600's status lights are helpful for . Our community is your official source on Reddit for help with Xfinity services. All of that looks pretty good. If no login screen shows up, try finding the correct IP address for your router by Searching for your router. Your email address will not be published. Comcast Xfinity, Xfinity X1, Cox and CableOne have all approved this modem for all the speed packages they offer. I'm not sure where to take it from here. This eliminates WiFi as a source of lag or internet latency for that one device, which is often useful for online gaming. The dimensions of the ARRIS Surfboard SB8200 are 5 inches, 2 inches, and 5 inches, while the dimensions of the Motorola MB8600 are 7.25 inches and 7.88 inches. restart firefox, goto the modem page and when the alert page comes up select the advanced then click on set exception. I have an MB8600 on 8600-18.2.9 and am experiencing issues that this new firmware is reported to address. Thats because the manufacturer builds your modem with the firmware embedded on a computer chip in the device. I am not sure of the exact details . That was the goal. No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. This is very important. The only browser I could login to my modem with is Edge. Its your job to make sure that your ISP is updating your modems firmware. This is a prometheus exporter written with the intention of exporting metrics for a Motorola MB8600 device. Another thing to look for in a modem is DOCSIS technology. The signal at my home was garbage. The downside of combo units is that they are harder to troubleshoot but the upside is that they are easiest to install, which can be a game-changer for the technologically-challenged. Drop to a plan <=940 Meg and it will become compatible again. Received the Motorola DOCSIS 3.1 cable modem on-time from Amazon. Motorola MR2600 Wrap Up. Create an account to follow your favorite communities and start taking part in conversations. Another thing to keep in mind is that checking and testing modem updates costs your ISP money. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To top things off, you need to ensure you have access to Gigabit Internet before you upgrade. I just bought this modem at Target last year. DOCSIS 3.1 technology offers enhanced security features, reduced latency and faster downloads than fiber cable. No longer support or no longer compatible? Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. This issue aside, the SB8200 is definitely one of the best DOCSIS 3.1 modems, and thats not even because of how few there are. That is the exclusive reason why you would pay the extra amount for the CM1150V over the CM1200. It was never valid in the first place. Seems odd that I need to go buy the MB8611 to continue using my own modem. Is your ISP going to spend a lot of effort testing and checking modem updates for that modem if only a small number of their customers have that same model? Considering that you dont have a lot of options to replace an Xfinity voice modem to begin with, the CM1150V is definitely the best option for replacing your modem for a package with Comcast voice and gigabit Internet. The Motorola MB8600 is still listed at xFinity My Device Info. Rebooting your modem didnt work, and your ISP said they wont by updating your modem. Forum security processing considers them "personal information" and may prevent the event log from posting if these are present. Heres what information was listed in this section. When you look at the price to rent a modem through your cable provider, you may first want to check out the purchase price for one. Our community is your official source on Reddit for help with Xfinity services. Rumors were going for more than a year that at some point old modems will be excluded from support. However, I notice that the MB8311 is on the modem compatibility list on the Spectrum website. Upgraded my internet from Blast! For gigabit internet plans. Firmware for your Motorola modem is generally applied by your Internet . The Motorola MB8600 is the best of the three DOCSIS 3.1 modems that are widely available right now because of its relatively low price and its two-year warranty. The same can also be said for an updated router, though. This has happened to almost everyone I know that uses Comcast and got gigabit with a 3rd party modem. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. As a result, theres no further action at this point. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, . All other modems connected to the ISP wont be updated. That depends. Free shipping. Regardless I have the 800 plan and always pull over 900Mbps down on Wi-Fi ! 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, or 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels. It includes 1 open Ethernet GigE LAN port. The rep said thats not the case since its my own modem. So I have a Motorola MB8600 that keeps losing its connection to Comcast Xfinity internet. With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. The benefit is that it will be ready if you ever do upgrade your speeds and you wont have to purchase another modem at that time. Check out the best DOCSIS 3.1 modems for supporting gigabit-speed internet from cable providers like Comcast Xfinity, AT&T, Cox, and CenturyLink. I use xfinity with my own Motorola MB8611 modem. As a reminder, my modem is a Netgear CM600 modem. Over time, Internet and TV equipment must be updated to keep up with the latest technology. The good news is, youre not responsible for updating your modems firmware. We have made changes to keep employees safe so response and call times may be longer than usual. If you end up using the same internet provider for more than a year, it is almost definitely cheaper and smarter to purchase your own modem. The cert is listed under MTRLC LLC, not under the IP address, so scrolling down and making sure you're on the "Servers" tab is very important. Simply connect the top two bonded ethernet ports to your compatible router. An important note: plans regarding potential upgrades or updates to the operating systems on its Android-powered devices and is, therefore, subject to change. The way cable modems go, the network port decides the top broadband speed this modem caps at 1Gbps. Save Share. Take the few minutes to change your modems password if you havent done so already. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business, Cox Communications, Spectrum and more. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. The bottom line is that you dont have the same amount of control over your modem updates because your ISP is responsible for updating it. And while all of its features don't . Showing 1-10 of 14 answers. (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';}(jQuery));var $mcj = jQuery.noConflict(true); As an affiliate, I may receive compensation based on sales of products/services recommended on this website.
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